a bartender mixing a cocktail a

REJOINDRE L’ÉQUIPE

POURQUOI REJOINDRE L’ÉQUIPE F ZEEN

Fondée en 2015, F ZEEN RETRAITES visait à créer une expérience de vacances unique et à présenter « le bien-vivre » aux clients.

Où nature, luxe et service personnalisé se réunissent pour créer des souvenirs inoubliables.

Chez F ZEEN RETRAITES, nous considérons nos employés comme notre plus grand atout.

Nous comprenons l’importance de créer un lieu de travail motivé et heureux pour les employés et que ceci contribuera à atteindre nos objectifs communs.

C’est pour cette raison que nous avons créé un environnement de travail dans lequel nous encourageons l’attitude positive, l’intégrité, la coopération et le travail d’équipe, en suivant une approche axée sur les personnes.

Nous prenons en compte les besoins de nos collaborateurs, écoutons leurs idées et encourageons leur développement.

Nous fournissons un niveau de service exceptionnellement élevé à nos clients.

Au fur et à mesure de notre croissance, nous cherchons à élargir et à développer notre équipe avec des personnes provenant de Grèce et de l’étranger passionnées par le tourisme et l’hôtellerie et partageant la même vision.

Peu importe qui vous êtes, d’où vous venez ou ce que vous avez fait auparavant, si vous êtes passionné par le tourisme et l’hôtellerie, contactez-nous.

Postulez via le formulaire de carrière ci-dessous ou envoyez-nous votre CV à [email protected] et rejoignez notre équipe.

OFFRES D'EMPLOI ACTUELLES

Job Description

As a Waiter/Waitress A, you will be responsible for taking orders and serving food and beverages to guests. You will play an important role in guest satisfaction, as you will also be responsible for checking on customers to ensure that they are enjoying their meals and taking action to correct any problems.

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

  • Provide excellent customer services
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take accurate food and drinks orders, using a POS ordering software
  • Serve food and drink orders
  • Paying attention to priorities and special requests (e.g. food allergies, vegan options)
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations and all customer service guidelines

What we are looking for

  • Proven work experience as a Waiter A/Waitress A, preferably in a 5* hotel environment
  • Excellent knowledge of English language
  • Hands-on experience with cash register and ordering information system (e.g. POS)
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Flexibility to work in shifts
  • Team spirit

What we offer

  • Positive working environment
  • Training and career development
  • Excellent opportunities for career progression
  • Competitive remuneration package
  • Single or double accommodation at fully equipped apartments
  • Daily meals
  • Uniforms
  • Transportation from and to the hotel for duty
  • Other seasonal perks & benefits also in addition to results

Join Our Team

  • A team that is built on respect and excellent service over collaboration
  • A team that is built on respect and excellent service over collaboration
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

Job Description

As a Spa Therapist you will be responsible for greeting and welcoming Spa guests, informing guests of Spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs..

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

  • Perform different types of massages, beauty treatments, and wellness therapies
  • Maintain detailed records of massages, treatments, and therapies performed on each Spa guest
  • Communicate with guests during massages to adjust massage techniques as required
  • Resolve guest complaints and report any accidents to the Manager
  • Clean and sanitize work areas, change treatment room sheets, and sterilize all instruments and equipment before each use
  • Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed
  • Suggest and promote retail products or additional services
  • Ensure that the Spa is adequately stocked with Spa supplies and report shortages to the Supervisor
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Enquire about guests’ medical conditions and allergies before providing Spa services

What we are looking for

  • Licensed in massage therapy and cosmetology or aesthetics
  • Proven experience working as a Spa Therapist
  • Excellent command of the English language
  • Hands on experience in massage techniques, manicures, pedicures and face/body therapies
  • Sound knowledge of anatomy, physiology, and different massage techniques
  • Exceptional customer service skills

What we offer

  • Positive working environment 
  • Training and career development 
  • Excellent opportunities for career progression 
  • Competitive remuneration package 
  • Single or double accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team

  • A team that is built on respect and excellent service over collaboration
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

Job Description

As a Construction Project Manager you will be responsible for planning, organizing, and directing the completion of specific projects for the company while ensuring these projects are on time, on budget, and within scope.

About us

F ZEEN RETREATS is a fast-growing company, active in luxurious 5* hospitality and construction industry. Recently based in Kefalonia, F ZEEN RETREATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.

The driving force behind the success of F ZEEN RETREATS, is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment that everyone is encouraged to strive for excellence.

If you believe that a company should invest in your continued professional development like we do, and if you are looking for your next challenge, we would like to hear from you.

What you’ll do

  • Manage and coordinate multiple projects to ensure they are completed on time and on budget
  • Responsible for any upgrades to the existing properties
  • Organize and plan project tasks and schedules
  • Ensure timely and accurate reporting on project milestones as directed by management requirements
  • Communicate project status to stakeholders and key project participants
  • Facilitate and lead the communication with all project stakeholders
  • Facilitate and encourage collaboration across departments to ensure projects are completed successfully
  • Stay aware of company goals and strategies to ensure projects align with business priorities
  • Optimize project deliverables, schedule, and budgeting
  • Review technical terms in contracts
  • Design review, cost review
  • Procurement of materials
  • Produce reports including timelines, rolling forecasts, etc.
  • Responsibility to escalate where necessary and work closely with key stakeholders to ensure project targets are achieved
  • Keep the project team focused on the end goal

What we are looking for

  • BSc or MSc in civil engineering, mechanical engineering, or related field
  • Minimum 4-5 years of experience as Project Manager or relevant experience
  • Knowledge of project management methodologies and best practices
  • Strong interpersonal and team leadership skills
  • Strong organizational, time management, verbal and written communication skills
  • On-site supervision experience
  • Ability to manage multiple projects simultaneously
  • Ability to monitor and control project budgets, timelines
  • Proficiency in Microsoft Office, Google workspace
  • Proficiency in various design programs, AutoCAD etc.
  • Proficiency in Project Management tools and software will be considered an advantage
  • Ability to travel

What we offer

  • Positive working environment
  • Competitive remuneration package
  • Be part of an ever-evolving organization focused on transformation and innovation
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
  • Be part of a winning team who embrace diversity, inclusion, and our differences
  • Excellent opportunities for career progression

Culture & Values

We believe that motivated, happy and driven within the workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high standard services we provide to our guests would not stand out without our people.  

Send us your CV and be part of our team!

Job Description

As a Construction Project Manager you will be responsible for planning, organizing, and directing the completion of specific projects for the company while ensuring these projects are on time, on budget, and within scope.

About us

F ZEEN RETREATS is a fast-growing company, active in luxurious 5* hospitality and construction industry. Recently based in Kefalonia, F ZEEN RETREATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.

The driving force behind the success of F ZEEN RETREATS, is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment that everyone is encouraged to strive for excellence.

If you believe that a company should invest in your continued professional development like we do, and if you are looking for your next challenge, we would like to hear from you.

What you’ll do

  • Manage and coordinate multiple projects to ensure they are completed on time and on budget
  • Responsible for any upgrades to the existing properties
  • Organize and plan project tasks and schedules
  • Ensure timely and accurate reporting on project milestones as directed by management requirements
  • Communicate project status to stakeholders and key project participants
  • Facilitate and lead the communication with all project stakeholders
  • Facilitate and encourage collaboration across departments to ensure projects are completed successfully
  • Stay aware of company goals and strategies to ensure projects align with business priorities
  • Optimize project deliverables, schedule, and budgeting
  • Review technical terms in contracts
  • Design review, cost review
  • Procurement of materials
  • Produce reports including timelines, rolling forecasts, etc.
  • Responsibility to escalate where necessary and work closely with key stakeholders to ensure project targets are achieved
  • Keep the project team focused on the end goal

What we are looking for

  • BSc or MSc in civil engineering, mechanical engineering, or related field
  • Minimum 4-5 years of experience as Project Manager or relevant experience
  • Knowledge of project management methodologies and best practices
  • Strong interpersonal and team leadership skills
  • Strong organizational, time management, verbal and written communication skills
  • On-site supervision experience
  • Ability to manage multiple projects simultaneously
  • Ability to monitor and control project budgets, timelines
  • Proficiency in Microsoft Office, Google workspace
  • Proficiency in various design programs, AutoCAD etc.
  • Proficiency in Project Management tools and software will be considered an advantage
  • Ability to travel

What we offer

  • Positive working environment
  • Competitive remuneration package
  • Be part of an ever-evolving organization focused on transformation and innovation
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
  • Be part of a winning team who embrace diversity, inclusion, and our differences
  • Excellent opportunities for career progression

Culture & Values

We believe that motivated, happy and driven within the workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high standard services we provide to our guests would not stand out without our people.  

Send us your CV and be part of our team!

Job Description

As a PA & Office Receptionist, you will perform secretarial work and provide mainly the CEO with day-to-day administrative support.

About us 

F Zeen is a fast-growing company, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F Zeen owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F Zeen started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.

The driving force behind the success of F Zeen is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.

If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.

What you’ll do

  • Welcoming and assisting visitors in a friendly and professional manner
  • Acting as the point of contact between the manager and clients
  • Handling requests and queries appropriately
  • Answer and direct incoming calls
  • Make travel arrangements
  • Produce reports, presentations, and briefs
  • Ability to multitask
  • Complete and maintain any incident reports, daily activity reports, or other reports requested by management
  • Scheduling and confirming appointments, meetings, and events
  • Maintain a neat and orderly Front Desk  
  • Monitoring office supplies and order replacements
  • Performing other administrative tasks, if required

What we are looking for

  • Proven work experience as a Personal Assistant
  • Excellent command of the English language
  • Outstanding organizational and time management skills
  • Computer literacy (Outlook, Excel, Word, etc.)
  • Solid written and verbal communication skills
  • Excellent interpersonal skills
  • Discretion and confidentiality

What we offer

  • Positive working environment 
  • Excellent opportunities for career progression 
  • Competitive remuneration package 

Culture & values

We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.  

Should you wish to join F ZEEN RETREATS team, please send us your CV!

Job Description

As an Accounting Associate, you will be responsible for participating in the daily tasks of the Accounting department.

About us

F ZEEN RETREATS is a fast-growing company, active in luxurious 5* hospitality and construction industry. Recently based in Kefalonia, F ZEEN RETREATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.

The driving force behind the success of F ZEEN RETREATS, is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment that everyone is encouraged to strive for excellence.

If you believe that a company should invest in your continued professional development like we do, and if you are looking for your next challenge, we would like to hear from you.

What you’ll do

  • Providing support to the Accounting Department
  • Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc
  • Handling communications with clients and vendors via phone, email, and in-person
  • Processing transactions, issuing checks, and updating ledgers, budgets, etc
  • Preparing financial reports
  • Assisting with audits, fact checks, and resolving discrepancies
  • Effectively implement all accounting policies and procedures
  • Bank reconciliation
  • Liaising with third party providers, clients and suppliers
  • Updating and maintaining procedural documentation

What we are looking for

  • BSc/Ba in Accounting, Finance or relevant field
  • MSc degree in related field will be considered as an advantage
  • Minimum 3 years of proven working experience in accounting, ideally in a hotel environment
  • Excellent command of the English language
  • Computer skills in MS Office, accounting software, and databases
  • Organizational skills and the ability to maintain precise records
  • Knowledge of bookkeeping and accounting principles, practices, standards, laws, and regulations
  • High attention to detail and accuracy
  • Ability to work collaboratively in a team setting

What we offer

  • Positive working environment
  • Competitive remuneration package
  • Be part of an ever-evolving organization focused on transformation and innovation
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
  • Be part of a winning team who embrace diversity, inclusion, and our differences
  • Excellent opportunities for career progression

Culture & Values

We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.  

Send us your CV and be part of our team!

Job Description

As an Assistant Waiter/Waitress you will assist a Waiter with the service for food and beverage of an assigned station/team in the restaurant, providing guests with courteous and professional service, creating a pleasant dining atmosphere, and enhancing the overall dining experience by anticipating guest needs.

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

  • General assistance to Waiters in the service of food and beverages to guests
  • Clean, organize and maintain designated service station
  • Remove dishes, glassware and cutlery from guests’ tables
  • Fill salt, pepper, sugar and condiment containers
  • Prepare mise-en-place to ensure that the station is ready when required
  • Provide attentive and personalized service to ensure that guest requests are fulfilled promptly
  • Inform the Waiters about any event that may occur during the service time, or request from the guests that needs special attention
  • General assistance in setting up tables, including linens, China, silverware and glassware
  • Room service and table side service
  • Polish glassware, cutlery, China and flatware
  • Maintain clean and orderly tables and station

What we are looking for

  • Previous relevant work experience, preferably in a 5* hotel environment
  • Excellent knowledge of English language
  • Attentiveness and patience for customers
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit

What we offer

  • Positive working environment 
  • Training and career development 
  • Competitive remuneration package 
  • Single or double occupancy accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team

  • A team that is built on respect and excellent service over collaboration.
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

Job Description:

As a Beach Waiter you will take orders and deliver food and beverages, ensuring the quality of the food and overall guest experience is excellent.

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. 

What you’ll do

  • Receive orders and serve guests in a personalized way and with attention to detail
  • Demonstrate complete understanding of menu items and ingredients
  • Upsell food, beverages and drinks when suitable
  • Ensure that all guest needs are met, asking for feedback, aiming to the highest guest satisfaction
  • Promote a clean, safe and neat environment for guests
  • Maintain a high standard of personal hygiene and appearance and follow all health and safety company regulations
  • Collect payments
  • Ensure high quality service and promote guest experience

What we are looking for

  • Previous relative work experience, preferably in a 5* hotel environment
  • Excellent knowledge of English language
  • Hands-on experience with cash register and ordering information system (e.g. POS)
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit

What we offer

  • Positive working environment 
  • Training and career development 
  • Excellent opportunities for career progression 
  • Competitive remuneration package 
  • Single or double accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team

  • A team that is built on respect and excellent service over collaboration
  • A team that is built on respect and excellent service over collaboration
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

Job Description

As a Commis Chef you will assist the Chef with tasks related to meal preparation, maintenance, logistics, and safety and sanitation. You will prepare and make simple food and demonstrate and help maintain high levels of service that consistently exceeds the expectations of our guests.

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

  • Monitor kitchen equipment and report issues to superiors
  • Assist in the food preparation process
  • Continually develop culinary knowledge to produce high-quality meals
  • Measure, mix, and prepare meal ingredients, sauces, and seasonings
  • Wash, chop, and cut fruit, meat, and vegetable items
  • Assess inventory and request resupply when necessary
  • Plate meal items under the Chef’s supervision
  • Dispose of spoiled items and adhere to sanitation policies

What we are looking for

  • Proven experience in a similar role
  • A culinary degree
  • Knowledge of various cooking procedures and methods
  • Ability to follow all sanitation procedures
  • Ability to work in a team
  • High energy, ability to work under pressure, good organizational skills and interpersonal skills

What we offer

  • Positive working environment 
  • Training and career development 
  • Competitive remuneration package 
  • Single or double occupancy accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team

  • A team that is built on respect and excellent service over collaboration.
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

Job Description

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.

Why you’ll love F ZEEN KEFALONIA

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. 

What you’ll do

  • Greet and welcome guests as soon as they arrive at the hotel
  • Use of Front Desk systems (PMS, WebHotelier, Booking Channels)
  • Register and check guests in
  • Escort the guests to their rooms
  • Answer and direct incoming calls
  • Verify guests’ payment method
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Provide basic and accurate information in-person and via phone/email
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Close guests accounts and check guests out
  • Maintain a neat and orderly Front Desk and Reception area
  • Keep inventory of Front Office supplies stock
  • Perform other clerical Receptionist duties such as filing, photocopying, etc

What we are looking for

  • Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment
  • Excellent command of the English language
  • Knowledge of any additional language will be considered as an asset
  • Experience in Hotel Program (PMS)
  • Computer literacy (Outlook, Excel, Word etc)
  • Solid written and verbal communication skills
  • Excellent interpersonal skills
  • Teamwork spirit and customer service attitude

What we offer

  • Positive working environment 
  • Training and career development 
  • Competitive remuneration package 
  • Single or double occupancy accommodation at fully equipped apartments 
  • Daily meals 
  • Uniforms 
  • Transportation from and to the hotel for duty 
  • Other seasonal perks & benefits also in addition to results 

Join Our Team

  • A team that is built on respect and excellent service over collaboration.
  • A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.
  • A team of happy employees, that are driven within their working environment to contribute to a common goal
  • A team that celebrates achievements made individually and encourages positive attitude and integrity
  • A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
  • A mindful and considerate, people-oriented workplace
  • A family-run company with exceptional high standards both for the guests and the employees alike

Send us your CV and be part of our team!

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