Job Description
As a Restaurant Captain you will be responsible to promote and ensure guest satisfaction and maintain a safe and sanitary work environment. You will monitor the setup, the maintenance, the cleanliness and the safety of the Restaurant.
Why you’ll love F Zeen Retreat
F Zeen retreat is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F Zeen retreat an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.
What you’ll do
- Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Take immediate action to correct any issues.
- Receive and greet guests; assist with seating
- Check tables throughout service times for guest satisfaction
- Supervise the dining room staff and maintain uniform service standards
- Ensure side work is completed everyday and dining room supplies are stocked
- Report any supply shortages to the F&B Manager
- Train new-hires in service standards, menu items, use of POS system and up- selling
- Lead to achieve desired results in high quality service and experience for our guests
- Responsible for opening and closing reports
- Perform other related duties as assigned
What we are looking for
- Proven work experience in a similar position, preferably in a 5* hotel environment
- Excellent knowledge of English language
- Hands-on experience with cash register and ordering information system (e.g. POS)
- Strong supervisory, organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Knowledge of wine will be considered as an asset
- Team spirit
What we offer
- Positive working environment
- Training and career development
- Excellent opportunities for career progression
- Competitive remuneration package
- Accommodation at fully equipped apartments
- Daily meals
- Uniforms
Join Our Team
- A team that is built on respect and excellent service over collaboration
- A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
- A team of happy employees, that are driven within their working environment to contribute to a common goal
- A team that celebrates achievements made individually and encourages positive attitude and integrity
- A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
- A mindful and considerate, people-oriented workplace
- A family-run company with exceptional high standards both for the guests and the employees alike
Should you wish to join F ZEEN team, please send us your CV in English