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Waiter /Waitress A

Waiter /Waitress A

Job Description:

As a Waiter A/Waitress A you will be responsible for taking orders and serving food and beverages to guests. You will play an important role in guest satisfaction as you will also be responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.

Why you’ll love F Zeen Retreat Boutique Hotel:

At F Zeen Retreat Boutique Hotel, we are aiming to create a unique holiday experience and introduce the “F Zeen lifestyle”, following a holistic wellbeing approach. We successfully combine nature, luxury and personal service, creating unforgettable memories for our guests. We wouldn’t be able to fulfill our vision without our employees who are the heart of it all, and our biggest asset. We place clear emphasis on the talent of our staff, while we value personality, individuality, creativity, focus and passion. In our workplace you will have the opportunity to work alongside professionals, to be trained from top experts and to develop both personally and professionally in a fast-growing group, that stands out in Greece. We are waiting for you to be part of our team!

What you’ll do:

  • Provide excellent customer services
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take accurate food and drinks orders, using a POS ordering software
  • Serve food and drink orders
  • Paying attention to priorities and special requests (e.g. food allergies, vegan options)
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff
  • Adhere to all relevant health department rules/regulations and all customer service guidelines

What we are looking for:

  • Proven work experience as a Waiter A/Waitress A, preferably in a 5* hotel environment
  • Excellent knowledge of English language
  • Hands-on experience with cash register and ordering information system (e.g. POS)
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Flexibility to work in shifts
  • Team spirit

What we offer:

  • Positive working environment
  • Training and career development
  • Excellent opportunities for career progression
  • Competitive remuneration package
  • Single occupancy accommodation at fully equipped apartments
  • Daily meals
  • Uniforms

Culture and Values:

At F Zeen Group we consider our employees as our greatest asset. Our principle is that happy employees create happy guests.  We believe that motivated, happy and driven within the workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. For this reason, we have created a working environment in which we encourage positive attitude, integrity, cooperation and teamwork, following a people-oriented approach. We consider our employees’ needs, we listen to their ideas and we encourage their development. The exceptional high standard services we provide to our guests would not stand out without our people.

Should you wish to join F ZEEN team, please send us your CV in English

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